Marcel Michaud

TPA (Third-party administrator)
Claims adjuster

Phone : 514 846-6667 ext. 242

Email :

Marcel began his career in 1999 in Ontario as a claims adjuster on the road. He then handled vehicles claims and bodily injuries. He also managed municipal liability claims. After that, he worked four years for a national claims adjusters firm. Subsequently, from 2004 to 2012, he worked as an external claims adjuster and reviewer for both insurance companies and national claims adjusters. As part of his duties, Marcel participated in several auto claims mediation and arbitration sessions with the Financial Services Commission of Ontario.

After a period of approximately 18 months studying massage therapy in Ontario, he returned as a claims adjuster on the road for an independent claims adjusters firm of Mississauga, and eventually as a reviewer for another national firm. After 22 years in Ontario, Marcel returned to Quebec in October 2016. He then worked as a CGL loss reviewer and in property damage for a national firm representing various Lloyd’s market syndicates.

He still holds his vehicle claims adjuster license for Ontario.

In January 2019, Marcel joined our team as a claims adjuster / TPA for our Lloyd’s division. We are very proud to have him with us. His experience, his fine knowledge of the London market as well as his personality make him a valuable asset for our firm.


Fields of expertise

  • Liability claims
  • Lloyd’s claims management
  • Major loss commercial claims
  • Litigation regarding insurance law


  • In the field since 1999

Languages spoken and written

  • French and English


  • Many insurance courses and certifications
  • Various seminars in insurance